Shipping Coverage & Rates

We ship to most countries and regions worldwide, including Mainland China, North America, Europe and Australia.

• Exact shipping rates are automatically calculated at checkout based on your shipping address, product weight and dimensions, and are viewable before you place your order.
• Additional remote area surcharges may apply to some remote locations, as displayed at checkout.

Packaging Standard

Given the special nature of collectible sealed card boxes, we use a custom reinforced packaging solution to fully protect box condition:

1. Each individual box is fully wrapped in a thickened air column sleeve for full cushioning, eliminating compression and impact damage during transit.
2. The outer layer is a 5-layer corrugated rigid carton, padded with shock-absorbent foam to protect corners and edges from bumps and crushing.
3. Fragile labels are applied to the outside of the package to remind logistics personnel to handle with care.

Processing & Dispatch Time

• Domestic orders (Mainland China): dispatched within 1-2 business days after payment, excluding public holidays.
• International orders: dispatched within 2-4 business days after payment. Delays may occur during peak logistics periods or customs clearance.
• Pre-order items: dispatch time is subject to the estimated shipping date stated on the product detail page.

Customs & Duties

1. Cross-border orders may be subject to import duties, VAT and other customs fees in the destination country/region. These charges are the sole responsibility of the buyer, and the exact amount is determined by local customs authorities.
2. We declare the value of goods accurately in accordance with customs requirements. Any risks or liabilities arising from under-declaration or false declaration shall be borne by the buyer.

Delivery & Acceptance

1. Please inspect the outer packaging for damage upon delivery before signing for the package. Only sign for acceptance if the package shows no obvious signs of crushing, damage or tampering.
2. If the package is severely deformed or damaged, please refuse delivery and contact our online customer service immediately. We will assist with the follow-up process.
3. Signing for the package constitutes acceptance of the package in good outer condition. We cannot be held responsible for box damage or packaging defects reported after acceptance. Thank you for your understanding.

Tracking

Once your order has been dispatched, you will receive a shipping notification with a tracking number. You can view real-time logistics status in "My Orders". If you encounter any logistics anomalies, please contact customer service for assistance.